As the app doesn't quite alert loudly or long enough, being able to auto assign chats in round robin to our agents would be helpful to ensure clients get a response from Live Chat.
M
Marc Rosa
marked this post as
open
·
·
Reply
M
Marc Rosa
marked this post as
under review
·
·
Reply
Thread
Merged in a post:
Dispatch from Inbox
E
Evan Dumouchel
Can we dispatch from ChatGenie? - We would love to assign tickets and set the specific time the way we use the Dispatch Portal from within ConnectWise Manage!