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Feature Requests
598
Integrations
55
Bugs
120
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Planned
39
Copilot: Auto-recommend a new summary for low-context initial summaries
Feature Requests
7
I want to be notified when a thread is assigned to me
Feature Requests
28
See ticket due date in Inbox
Feature Requests
44
Multi Factor Authentication
Feature Requests
4
Change the width of the channel bar on the left
Feature Requests
In Progress
13
Employee Photos
Feature Requests
94
Single-Sign On (SSO) login for Partner members
Integrations
2
Have an alternative way to log in to Inbox
Feature Requests
54
Halo PSA
Integrations
9
Option to customize my notifications
Feature Requests
51
SLA alerting
Feature Requests
Complete
10
Automatically change the status of a ticket based on chat actions
Feature Requests
1
Need to start displaying audit logs in Admin panel
Feature Requests
79
Automatically move tickets to in progress status when replying to a thread
Feature Requests
2
Note updates also send to Channel / Ticket updates repost thread
Feature Requests
3
Add "Change Priority" to the action list
Feature Requests
2
Auto-Fill Date on time entry
Feature Requests
18
Hide threads from specific boards (ex: Internal) from displaying to contacts in Messenger
Feature Requests
43
Ability to add contacts in CC field (approvals workflows)
Feature Requests
64
Scheduling: Calendar view and delegated scheduling capability in Inbox
Feature Requests
23
Notify techs when *Mentioned*
Feature Requests
26
Time entries in TimePad: Ability to edit start or stop times by typing in the number directly (versus using the standalone clock inputs)
Feature Requests
6
We would like non-chat threads that become chats to route to a specific channel
Feature Requests
17
Populate Work Role and Work Type Defaults in TimePad
Feature Requests
3
Want to see Cloudradial portal in Teams
Feature Requests
25
Log which user took an action in Inbox
Feature Requests
33
Ability to view and change agreements
Feature Requests
2
As a user of Messenger Desktop, I want to be able to drag the Chatgenie Messenger Desktop App window to a different location on my screen.
Feature Requests
11
Custom bot responses
Feature Requests
4
Map statuses with PSA
Feature Requests
6
Mark responded if tech replies via Teams or Ticket
Feature Requests
1
Preserve thread sort preference in Inbox
Feature Requests
8
Add Territory as a new field in the flow
Feature Requests
8
Ability to change autotask ticket type
Feature Requests
3
Disable swarm mode in desktop app
Feature Requests
6
Update tickets and opportunities from Command
Feature Requests
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