NinjaOne RMM Automations
M
Michael Emdy
We would like the ability to use Super Magic to query NinjaOne RMM about the endpoint, but also to be able to trigger automations to run against the endpoint. For example, when a user opens a ticket regarding low disk space, we can query Super Magic to get information about the endpoint hardware. Then we could request Super Magic to trigger a pre-built automation in NinjaOne such as "Run Windows Cleanup" or "Force Reboot". A step further would be for AI Triage intents to determine what automation it can run on it's own to resolve the ticket by itself or at least run through all the necessary automations before it's assigned to a technician.