Integrations

We would like to integrate NinjaOne into Thread to be able to get devices information, alerts and more. https://www.ninjarmm.com/ https://www.ninjarmm.com/dev-api/#devices

We were wondering if it was a possibility to integrate Thread with Intune.

We would like to see a Thread integration with Google Workspace!

I would love for PIA to be integrated into Thread so that we could use PIA inside of Inbox.

Hudu is an alternative to IT Glue

We would like a Brightgauge integration for Thread so that we can report on chat specific metrics in Brightgauge. Data synced to our PSA does not fully meet our reporting needs. For example, we would like to track the chats handled in inbox per operator, time spent in chat sessions, number of chats attended, closed to touch ratio, and first session resolution.

CIPP has proven invaluable in streamlining our administration tasks and improving our overall efficiency in managing multiple clients. To further enhance our operations and leverage the strengths of both platforms, we would like to propose an integration between CIPP and Thread. Integration Benefits: Centralized Management: Allow users to manage Microsoft 365 tasks directly within the Thread interface or have deeplinks to bring you directly there, reducing the need to switch between multiple applications and thereby increasing productivity. Automated Notifications: Enable automated notifications and updates from CIPP to be posted in relevant Thread channels, ensuring all team members are kept informed in real-time about important changes and alerts. Improved Collaboration: Facilitate better collaboration by allowing team members to discuss and resolve Microsoft 365 management issues within Thread, leveraging its communication and collaboration tools. Suggested Features:

We would like to see an ImmyBot integration.

We use MSP Process for end user and technician verification. We would like to see the two products talk to one another so we can build out workflows to verify the identity of the person on the other end.

We would love an integration to Addigy!