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Partner getting error when trying to submit Time Entry
Thread #T20230922.0005
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Progress bar in messenger not progressing on the customer side
The bar progresses after the tech responds in inbox, but it does not for the customer
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Copilot Auto prioritize action missing from flow editor for Autotask
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Customer users are getting 404 error when trying to use thread in teams
Email: ksauer@stdavidsfoundation.org sarrizola@stdavidsfoundation.org Customer name: St. Davids Foundation
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Board filters show inactive and disabled service queues for Autotask
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Sources, Statuses not syncing to Inbox from Autotask
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Threads that are set to a re-opened status when a customer replies to a thread are staying in the "done" Column instead of the "Active Column"
I have tested this myself and threads that are 're-opened' are not moving back to active.
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Changes made to contacts in ConnectWise not reflecting in Thread
The customer Petropolitan Memorial Parks have changed their domain from onecrown.com.au to mmplm.com.au this is not reflected in thread
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User unable to add time entries
Partner getting "Payload too large" error when trying to submit time entry. email: brandon@onboardit.com Thread# 86612
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Thread not following assignment logic
Ticket 299558 I added Scott as an additional resource, at the top of the page with the + button. The ticket doesn’t’ show up in my inbox for Scott. The ticket does show up in @ Mentions but there is no bubble with the ticket count. Ticket 299436 Was assigned to Mick Chavarin Assigned to Scott Gotchall then removed Mike. Scott is not listed as the owner and it does not show up in My Inbox *299436 does show up in @ mentions but not my inbox
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