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I would like to be able to schedule resources for appointments and follow-ups with customers through inbox
planned
J
Jackie Oliva
I would like to be able to schedule resources for appointments and follow-ups with customers through inbox. I would also like those schedules to sync with my ticketing system.
We want to be able to use Inbox exclusively for service desk. Today we have to navigate to the ticket in our PSA to schedule resources.
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Stephen Boss
planned
This feature is now on our roadmap
J
Jackie Oliva
Stephen Boss: awesome!
J
Joel Kino
You could easily do this with TimeZest and snippets if you use TimeZest