Notification chime: Additional audio notification options, ability to customize | Voters

Notification chime: Additional audio notification options, ability to customize

Jimmy Conley

We need some more prebuilt audio sounds available in Inbox and to potentially to upload custom sound files. The current sound is too high pitched and a lot of techs are closing Inbox out because of it.

Created by Mark Alayev

January 12, 2023

Kristof Orts

Merged in a post:

Customization on sound notifications

Ivan Vargas

Having an ability to choose what kind of sounds you want to hear for incoming Chats and for when tickets are being assigned would be very helpful. We're a busy service desk so it would be good to have different sounds for Chats and for when tickets are assigned.

The ability to have your own custom sound file uploaded would be great aswell.

July 16, 2025

Bryan Chapman

Need the ability to change the sounds for different types of notifications and even upload your own custom sounds.

Marc Rosa

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planned