new
Magic 2.3
🔄 Cancel Approvals via Slash Command: More Control in Chat 💬
Members can now
cancel approvals directly from chat
in Inbox
, using a slash command—ideal when a request becomes irrelevant or an approver is unavailable. It’s a small shortcut with big impact on speed and flexibility.What’s New?
- 💬 Cancel active or pending approvals from Inboxwith/approval cancel
- 🚫 Prevents unnecessary follow-ups when a request is no longer needed
- ⚡ Streamlines workflows by skipping manual intervention
📍 Where to Find It?
- In any chat in Inboxwhere anapproval is active, use the slash command to cancel instantly
.
🛠️ Approval Status Mapping: More Flexible Inbox Workflows 🎛️
Admins can now map approval statuses in workspace preferences to better align with their boards and flows. This gives more customization across teams and clients.
What’s New?
- 🎯 Map approval-related statuses directly in Inbox settings
- 🧩 Align approvals with your board’s status language
- ⚙️ Works across multiple boards and workspace preferences
📍 Where to Find It?
- Inbox→Preferences→Workspace Settings→Status Mapping
.
📊 Intent Usage Count: Know What’s Working ✅
You can now see
how often each Magic Agent intent is used in Thread
. The new “Used
” column gives visibility into what’s driving automation across your PSA—perfect for optimization.What’s New?
- 📈 New “Used” column added to Magic Agents table
- 📊 Helps prioritize and optimize top-performing automations
📍 Where to Find It?
- Go to Admin→Magic AI→Agent Tab→ Check the “Used” column in the table