New: Exit paths and supporting options for logged out users
Messenger's login journey has been redesigned to provide helpful, positive exit paths and supporting options throughout a contact's journey. In the latest release, contacts logging into Messenger will see:
- Polished, focused Auto-Bot prompts at every step in the log-in journey;
- Exit paths and support options when an existing contact's login journey reaches an error; and
- No more Auto-Bot "dead ends" including when a contact enters a verification code that does not match the expected response.
Messenger will now reliably clear the composer when a message is sent, making it easy to continue the conversation.
🌍 This update is now available for all contacts using Messenger Web and Messenger Desktop from a logged-out state.