Canny AI
Merged in a post:
Filter out only Magic AI in Thread view
K
Kurt Beard
On a Thread under display we have Internal Notes, Activity Logs, it would be great to have an option to hide only Magic AI entries. This would reduce the clutter of the Thread without hiding information from Flows.
A
Albert Lotito
The request is to persistently, system wide, minimize the text generated by the AI.
For ticket that are worked in CW with amendments made by magic ai. it is very verbose. maybe reduce it to one line "Auto priority set to: X"
"Type/Subtype/Item set to: FuBar".