Be able to provide avatar icons for API integrations like you can members
M
Monte Ekron
We use Rewst to do some automations and it communicates via Ticket notes. The problem is you cannot always see if it's Rewst or another automation / engineer that added the note:
The avatar process will be very beneficial for this quick glance identification.
Because this is also an API user, we cannot import it in the Thread Admin panel as a member and as such I cannot give it an avatar currently.
My suggested fix should be simple: Allow me to make API users members and edit their avatars