Custom AI-Generated Note Titles
A
Adam Guptill
Add the ability to generate meaningful note titles for ticket thread entries instead of automatically using a truncated copy of the note body. Current behavior pulls the beginning of the AI response text into the Note Title field, which creates long, repetitive, and unclear titles. The request is for configurable or AI-generated note titles that provide a short, issue-focused summary similar to ticket title generation, making ticket threads easier to scan and manage.