Magic AI: Integrate with IT documentation tools (ex: IT Glue) to auto-generate responses, links to documented questions
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Tyler Mack
For frequently asked questions, techs commonly provide a repeated snippet and a link to a help desk article, usually linking to documentation captured in IT Doc tools like IT Glue.
How Might We automatically generate responses to FAQs based on the content provided for a contact's business within IT Documentation?
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Abraham Bouzaglou
This would be a game changer