Magic AI: Integrate with IT documentation tools (ex: IT Glue) to auto-generate responses, links to documented questions
under review
T
Tyler Mack
For frequently asked questions, techs commonly provide a repeated snippet and a link to a help desk article, usually linking to documentation captured in IT Doc tools like IT Glue.
How Might We automatically generate responses to FAQs based on the content provided for a contact's business within IT Documentation?
A
Amine Elkinani
under review
R
Robin Maas
Our preference is a Sharepoint site, so we can customize per customer. In combination with a logic app in Azure to keep everything within the miscrosoft enviroment. Also we don't want to give end-users access to IT-Glue/MyGlue. But I love the idea!
C
Carlos Bolivar
This would be so helpful...
J
Jesus Alvarez
Release this. Please!!!
A
Abraham Bouzaglou
This would be a game changer