Currently, when users attach images or files using the '+' (Attach file) option in Microsoft Teams chat, these attachments do not sync into Thread Inbox or Autotask. There is no indication or warning to users that this method will not work, leading to confusion and missed information. Requesting a feature that provides a clear notification or warning in the Thread Teams App when users attempt to attach files in Teams chat, informing them that these attachments will not sync to Thread or downstream PSA tools. This will help users avoid confusion and ensure critical files are shared correctly.