Open Thread Link in Threads App
S
Stephen Kurtz
Right now our phone system sends a link that corresponds to a Thread when a user calls in for support. This link is a normal HTTPS link. I would like to be able to open these within the threads app instead.
For example, John calls in, and enters ticket 330444, this performs a database lookup (we do this on our side) and we find that the thread ID is 94099483. Right now, we prepare a link and send it to the person answering the call: https://inbox.getthread.com/consteversations/94099483 which of course opens in their browser. What I would like to be able to do is have that link be something like threads://94099483, which would open threads and pull up that Thread ID .
L
Louis Botha
Sharing links between Engineers on Microsoft Teams and opening them in the browser is nice, but if it could also open in the app as an option, that would be even better.