Populate Work Role and Work Type Defaults in TimePad
complete
V
Vince Kent
It's awesome that Thread honors default Work Type and Work Role settings from Manage for Time Entry, but because the drop-downs are empty it's not obvious.
Rendering default settings in TimePad would make it clear for our team and enable us to move even faster.
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A
Adam Fomotor
I need an option to force "Work Type" to be manditory
M
Marc Rosa
marked this post as
complete
This is complete!
As of early January, TimePad automatically populates the default
Work Role
and Work Type
values associated with a given PSA ticket. This update makes it much easier for technicians to submit entries that match the ticket settings instead of the default values for the technician’s user setting in the PSA.M
Marc Rosa
marked this post as
in progress
T
Thomas Foley
Would be nice if work role would auto populate based on who is assigned to the ticket. We don't want our techs choosing options for themselves.