View Cleaned AI Ticket Input
C
Corey Myers
Add a way to view the cleaned ticket content that Thread AI or the emulator actually sends to the model. Users want to inspect the processed version of a ticket, including the summary and cleaned first contact message after quoted replies, signatures, forwarded content, internal notes, and technician replies have been removed. This would help with troubleshooting, prompt testing, and reproducing AI behavior in the emulator. Suggested functionality includes entering a ticket number to retrieve the cleaned input, or optionally storing the cleaned output in internal notes for debugging and comparison purposes.