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Feature Requests

Ability to schedule out holiday and non-standard office hours
We would like the ability to add our holidays to our office hours original headline: As an administrator I want to be able to set up holidays in the admin panel to prevent users from initiating live chats on holidays
10
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Admin
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complete
Granular Admin/Member Roles with Thread Inbox/Admin
We require more granular admin/member roles for read/edit access—as there's only two role types right now (admin or messenger). We require more control over who has access to Flows, Magic Agents, Messenger Settings, Deployments, etc.
4
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Admin
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complete
Change 'Exclude Specific Boards' to 'Include Specific Boards'
Usually the boards we're excluding is far more than the boards we're including. Takes more time
3
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Admin
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complete
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